Log in using your trade account credentials and place an order. Your trade discounts will apply automatically. Trade orders can also be placed by calling one of our representative at 408.599.8857 or by emailing us at tradeorders@ginnava.com.
Our Ginnava Trade discount is offered to interior designers, art advisory and consulting firms, professionals working with corporate clients and directly with homeowners on their home design or improvement projects.
No. Once your membership application has been processed and verified, you will receive a welcome email that includes your membership number. Membership processing takes 48 -72 hours.
At this time Ginnava does not offer any gift card programs. For trade partners who want to run a campaign, please reach out to us at 408.599.8857 or tradeorders@ginnava.com. One of our associates will be happy to assist you.
To cancel or opt out of your Ginnava Trade membership, please call our Ginnava Trade team at 408.599.8857 or email us at trademembership@ginnava.com.
You can reach a customer service representative at the following:
Phone: 408.588.8857
Email: tradetradeorders@ginnava.com
For your convenience, we accept Visa, MasterCard, American Express, Discover, wire transfers or company checks. If you wish to pay by company check, we can provide you with a pro forma invoice.
Yes. Without a valid Resale or Sales Tax Certificate, Ginnava will charge the sales tax associated with the delivery location.

We are required to collect sales tax in all states in which we have a retail presence. If you hold a valid resale or exemption certificate we are happy to waive the tax upon your request. Please note that all tax documentation is subject to review, validation and approval at the sole discretion of Ginnava and in accordance with state, local and federal guidelines. In addition to a valid resale number we also require a copy of the certificate. You may submit this to TradeMembership@ginnava.com and reference your trade membership number.
The price reflected in your order confirmation includes your Ginnava Trade discount.
Ginnava trade orders allow for refunds, less any applicable shipping charges, for any product that you are not fully satisfied within 14 days of delivery. Returns are not allowed on any monogrammed or personalized or on custom artwork. To make a return please call a Ginnava trade representative at 408.599.8857.